Real merchants, real numbers, and the specific thing that changed for each of them.
A two-person studio taking orders across three WhatsApp groups moved to one storefront, one queue and one stock count. Repeat orders tripled within two quarters.
3×
repeat orders
0
orders lost in chat
1 weekend
to switch over
We were taking orders in three WhatsApp groups and losing half of them. Now every order lands in one queue and the stock count is finally right.
A till that keeps trading through outages
Hardware · 3 branches
9s
median counter sale
Wastage down by tracking what expires first
Grocery · same-day delivery
34%
gross margin, up 6 points
No more selling a size that was already gone
Fashion · 3,900 variants
1.9%
return rate
Four branches, one answer to what we sold
Pharmacy · 4 branches
0.4%
stock variance
Chat orders that arrive already paid
Food · counter and delivery
41%
of orders from WhatsApp
Found by readers who were searching anyway
Retail · single shop
1,204
pages indexed
A few of the 23,000 shops trading on TopDuka
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